Collision Center

Authentic Collision Repair Parts by Mopar are the only parts designed and engineered exclusively for Chrysler, Jeep, Dodge, Ram and SRT vehicles. They preserve the integrity of your vehicle, and keep it looking and performing as it should. That’s why, if you’re in a collision, you should insist on Collision Repair Parts by Mopar. They’re the same parts and components used at the factory to build your vehicle.

It’s a differnce you can see:

• • They install with a precise, good-as-new fit
• • Utilize the same quality materials, paints and coatings to match your vehicle
• • Maintain the same level of corrosion protection as your vehicle did when it was new

Generic aftermarket parts often can’t match Mopar’s precision. In fact, studies show that generic parts deviate considerably in their accuracy of fit, due to dimensional variance, and that as many as four out of five non-OEM (Original Equipment Manufacturer) aftermarket crash parts are inferior to OEM parts.

**Based on the Crash Part Certification Study by the Department of Consumer Affairs and Bureau of Automotive Repair (BAR), in consultation with the California Department of Insurance, January 1, 2003.

Over 60 Years?

For over 60 years Starr Motors has strived to provide superior customer service when purchasing or servicing your vehicle. Many people have questions about what to do when they have an accident, that’s why we have brought in body, repair and paint specialists with over 172 years of experience. Holding them all accountable to the Starr Motors meticulous standards and qualifications.

We take the hassle out of dealing with insurance companies and will happily arrange for towing or a rental car if needed while your car is staying with us. We also provide free estimates and repair all makes & models.

Just remember that you have a choice when it comes to repairing your vehicle, many people have chosen to come to Starr Motors Full Service Collision and Repair Center, 2425 Pruden Boulevard (just a half mile from our main location).

We are locally owned and operated and small enough to provide you with the personalized Starr treatment that we are known for, but large enough to have trained specialists and state of the art equipment. That means that we can provide the highest quality repair work, professional service and customer satisfaction.

So call Tommy Parham & Lisa Thompson today (757) 653-5729 and stick with the specialists at Starr Motors!

If You’re In An Accident

Accidents can happen to anyone at any time and cause thousands of dollars in damage.

Here are a few tips to help make things easier in case your have an accident:

1. Know your rights. Each owner has certain rights with regard to accident repair. Among these are the right to approve what parts are used on the vehicle and to be informed of what parts are going to be used before repair begins.

2. Choose your own body shop. It is your right to choose where you want your vehicle repaired. Knowing that your vehicle will be repaired by trained technicians using quality parts will give you peace of mind when the need arises. For this reason, we recommend that you use a Chrysler, Jeep, Dodge or Ram body shop for repairs

After An Accident

1. Don’t leave the scene. Ideally you should remain in your car until the police arrive. In some states, you are requested to move the vehicle from active traffic lanes, if possible.

2. Call the police. A police report created on the scene will help protect you later in dealing with your insurance agent, or with any legal actions that may be filed in the future. Please note that generating a police report at the scene is required by law in some states.

3. Get the right information. Feel free to download our Accident Report Form and place it in your glove box to ensure you are prepared.

4. Call for a tow. It is recommended that you contact Chrysler, Jeep, Dodge or Ram Roadside Assistance at 1-800-521-2779 Call: 1-800-521-2779. Although accident towing is not covered by your warranty, our Customer Service Associates are trained to understand the needs of your vehicle. Although the cost of the tow is your responsibility, you can still control the destination of your vehicle, and most insurance companies reimburse that expense.

5. Call your insurance company. If possible, you should call your insurance company from the scene of the accident.

6. Get an estimate before authorizing repairs. Read the estimate carefully, before authorizing repairs. You need to be certain of what you and your insurance company are paying for. Knowing the difference between different grades of parts and demanding the use of authentic Collision Repair Parts by Mopar can help your vehicle retain its value, ensure your future safety and protect your warranty coverage.